telkom kenya my account

Kris is also the Chair of the United States International University Council, the Governing Council at the Kenya Institute of Management, and the Pan African Agency BTL Africa. Go to your T-kash Menu and select ‘Invite Friend'. Both the Agent and the Customer will receive an SMS confirming the transaction. 13. 2. The Telkom Internet TopUp is simple and easy and can be performed via MasterCard or Visa credit card. Ziada Points balance is 711 valid until 2020-07-29‘ Go to Telkom Kenya … T-kash is a mobile money service offered by Telkom that offers a wide range of cross functional solutions both for consumer and enterprise markets. Every Telkom Kenya subscriber is automatically opted in, however you can opt out through the following steps: 1. T-kash offers you the convenience of confirming payment recipient details BEFORE sending money. If I purchase Airtime instead of sending money can the amount be reversed? You can always change your PIN in case you suspect vulnerability with your account. Bank Name: Standard Chartered Bank of Kenya. 5. Kenyan National ID. Another method to check your Telkom account balance is via the 100 shortcode. Check Balance Call T-kash customer care on 160 for FREE.The customer care agent will take you through security questions to confirm your identity. Enter New PIN again & confirm details. Currently we are unable to reverse airtime transactions. In this case of expiry you will be required to go through the ATM withdrawal process again. How do I check my T-kash account balance? 1. You will be required to create a new PIN using the following steps. Go to ‘My Account’ (at the time of writing this post, that is option 1) Select ‘My balance’ (option #1 at the time of writing this post) And that’s it. The Telkom Internet Usage Tracking Tool is used by customers for viewing and managing their Telkom Internet broadband usage. 3. Enter Current PIN. There is no need to wait for reversals as agent can perform deposit reversals within 10 minutes. We usually advise our customers to individually follow up with the person they sent the money to. No one can access your account unless they know your T-kash PIN. 1. How do you make a T-kash ATM withdrawal ? It is free to generate a T-kash Code. 3. The self-care application enables you to; Cookies help us deliver our services. 8. No, you can only buy airtime for your Telkom Kenya Mobile number or any other Telkom number. 3. So whether Telkom customers join the Airtel Kenya network or not, any time you want to check your account balance, simply dial *131# and press OK/ green/ call button to get info on how much you have left. If you need to change your T-kash PIN: 5. Please enable JavaScript to view the page content. 6. 5. Confirm the T-kash Agent has sufficient funds to process your transaction. Send your remittance advice and payment schedule to creditcontrol@telkom.co.ke so that we can update your account accordingly. However, the Agent menu language remains in English. You will get a confirmation SMS from T-kash. Phase 2 (At the ATM), Visit T-kash partner ATM and Select preferred language, Enter the T-kash Code received in the previous stage, Enter the Amount you wish to withdraw and confirm by pressing ‘Continue’, The ATM will dispense cash and issue a transaction receipt. 6. No, the E-value in your T-kash account is safe. Give the Agent your original identification document. 8. Act as the first point of contact for T-kash customers. You will only be charged for transaction fees only. If you visit an Agent who has insufficient funds and you have generated the T-kash Code , you can visit any other T-kash Agent near you to withdraw your cash. Troubleshoot using our self-service tools, read our FAQs; and if you still can't find what you're looking for, our special forces … Go to your T-kash menu & select ‘My Account’. To register for T-kash, you will be required to present one of the following original identification documents: The T-kash code reduces errors since one cannot send e-money to the wrong till. Can I buy airtime for a prepaid account of any other network in Kenya? Account Name: Telkom Kenya Limited. It is a one-time 8-digit code that you will use to withdraw money from an agent or an ATM or buy goods and services on T-kash service. Send Money to 0777 XXX XXX, amount KSh XXX, Transaction Fee KSh XX) after confirmation, press OK to process the transaction. My Telkom app is the fastest way to access and manage your Telkom services. 1. How many times can I change my PIN and how much does it cost ? When you generate a T-kash code you can redeem it partially at an Agent or Merchant outlet. Account Number: 0104023376700. Do I have to do a Menu Update for my Telkom SIM card to access the service? Biggest News Source for News in Uganda and the East African Region #NewVision. 5. We Speak your Languages  4. No, you do not have to maintain any minimum balance. 6. Our customer care agents will verify and log in your claim. You can generate the T-kash Code for someone else to use  buy goods and services. In the event I lose my Phone/SIM card, is there a risk of losing my money? Go to your T-kash Menu & select ‘My Account’. Your support ID is: 8268517463744724472. 4. You will receive an SMS from T-kash confirming the transaction and another from the network confirming bundle provisioning. Register customers for T-kash service. 1. Enter New PIN again & confirm details. The TI Service Management Tool will enable you to securely activate your Telkom Internet Mailbox, Static IPs or Dynamic DNS online. The T-kash Code is generated when you want to withdraw cash at an Agent, at a ATM or when buying goods and services using your T-kash service. Can you send money to unregistered customers or customers of other networks using T-kash ? There is no limit to the number of times you can change your PIN. Phase 1 (From your Phone), Go to your T-kash Menu and select ‘Withdraw Cash’, Enter Amount (The amount must be in multiples of ksh. Give the Agent your T-kash voucher number. Sending money from your mobile number to any other number conveniently across all networks. Why not invite them to enroll. What documents are required during registration? The invited friend should go to a T-kash Agent and register for T-kash within 7 days. 6. 1. Password Management Tool Top Up Your Data. The T-kash Code expires in 10 minutes. This scenario rarely occurs, however this could be due to the following reasons: Your SMS inbox could be full or you might have blocked SMS’s from T-kash, T-kash platform could be having some delays. 5. Can I buy Telkom Kenya Voice, SMS & Internet bundles using T-kash ? My Telkom app allows you hassle-free management of your account. T-kash is a Mobile Financial Service owned by Telkom Kenya LTD that offers a wide range of cross functional solutions both for consumer and enterprise markets. Your friend will receive a confirmation SMS with an invitation code. Generation of T-kash code does not mean a payment has been effected the payment is effected when the code is redeemed at an agent/merchant outlet. You do not need a Till number to pay for goods and services. 3. The Telkom Internet TopUp is simple and easy and can be performed via MasterCard or Visa credit card. However, in the event you send money to the wrong number you need to take the following steps immediately: Call the T-kash customer care by dialling 160. 10. The agent will give you money and request you to sign the transaction log book. 4. Go to your T-kash Menu and select ‘My Account’.  Do you need to check your T-kash account balance? By using our services, you agree to our use of cookies, By purchasing this item, you are transacting with Google Payments and agreeing to the Google Payments. You will get a confirmation SMS from T-kash. If you have money in your T-kash account, you can generate many codes until your account balance reaches zero balance. A T-kash Agent is a person or business that has officially been appointed by Telkom Kenya  to help with the following: 1. 16. Facilitate cash deposits for T-kash registered customers. After selecting this option, a call will be initiated to the T-kash Call Centre. You will get a confirmation SMS from T-kash. Go to T-kash Menu and select ‘Buy Bundle’. 3. The service allows customers to: Deposit money to a customer wallet through an authorized T-kash Agent. Using the T-kash Code reduces time taken at the Cashier Point when buying goods and services. Topping up airtime for your Telkom Kenya mobile number or another customer’s number. No,  it’s FREE to register on T-kash. T-kash code valid period is 10 minutes. Deposit money to a customer wallet at an authorized T-kash Agent. Withdrawing money from any authorized T-kash Agent or ATM countrywide. Currently this is not possible but this feature will be available soon. Your T-kash account will be available to you once you replace your SIM card. 9. TP1600 is Point Of Sale terminal compatible with Tagpay mobile money platform. 5. Select ‘Change PIN’. The Telkom Internet Customer Portal is our new solution to allow you to manage your Telkom Internet services. My Telkom app is the fastest way to access and manage your Telkom services. The tool allows you to TopUp your account with DSL data or purchase Add-on products depending on your product. You will receive an SMS from T-kash with a T-kash Code. 10. 3. Telkom Kenya My Account menu: my balance, number, Ziada points & credit transfer ; Telkom Kenya combo bundles: Browse, text & call with Mzito bundles ; How to activate Safaricom data manager (or deactivate it) How to check Telkom Kenya data bundle balance ; How to check Telkom Kenya phone number ; How to check if Telkom Kenya SIM card is 4G ready Who can Look You Up! 5. 2. Who is eligible to hold a T-kash account? Imagine a world where all your family and friends are on T-kash. When buying airtime, always ensure you have confirmed in the pop up screen before submitting your request. Decide who gets to search and look at your profile by choosing to Opt in or Out of the Telkom subscriber Contact Look Up system. Upon positive confirmation of your identity, customer care will send you a new PIN. 5. Any individual who has attained the minimum age of 18 years and has a valid government issued ID. The Agent will process your withdrawal request and you will receive a confirmation SMS from T-kash. 2. Whether you have a little or a lot in your account, keep your account safe at all times. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Give the Agent your original identification document. Take the following steps to send money to another mobile number. You will get confirmation message from T-kash. The Telkom Internet Password Management Tool will enable you to securely change both your Telkom Internet account password and your e-mail passwords online. Go to your T-kash Menu and select ‘My Account’. Confirm the T-kash Agent has sufficient funds to process your transaction. The Agent will issue cash and request you to sign the customer transaction log book. Because you Value it, Safeguard it Here is what I see when I do that on my phone: ‘Your balance is KSh 0 valid until 2020-03-12. 6. Educate customers on compliance and how to use the service.

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