Thanks alot, @plusnethelp Trying to call means I am on hold for over an hour on average and once we finally get on there is NO resolution and excuses. @G4ELI @GD3YEO @virginmedia Sounds better! @ShaunBlake1 @sooziesoo @Plusnet I can no longer access eurocarparts website from my plus net broadband, works on 4G but not via WiFi and broadband, I get a connection timeout message. @zeninternet Hi. @plusnethelp Contract was 18m. Plusnet that's a shame. They inform me there's nothing that can be done. @Plusnet we signed up for broadband in September and are still waiting for the service to be connected. @fuyejber @TheNextWoods @dannyjpalmer @virginmedia To be fair, the Plusnet outage map actually looks similar, but I'm not having any issues. Just need new router to arrive to solve the issues, @karl_trotsky Im with plusnet...currently day 9 with no broadband connection....customer service not helping. I STILL have no internet at home and have been forced to not work from home and go to an office. Can someone @plusnet @plusnethelp tell me what is wrong or if there is a known problem! So no FFXIV (I've cancelled my subscription since it was about to renew), but I can at least do D&D on Fridays. I resolved that in September and reported it but my order is still not updated. @stubbs7219 Spoke to 20+ agents. #Sky #PlusNet, #Vodafone and #BT all affected. . Thanks alot, @plusnethelp I've just switched from Plusnet and because of problems with their router I've had to reset their router a lot in the past causing the DLM to make my speeds a lot slower and it's carried over to when I've moved to Zen. Technical support has yet to answer - I have given up many times after 1HOUR on hold! @CitizensAdvice @TSScot, What a awful company @Plusnet are, two house moves now and both failed to happen, so 2 weeks with no internet while the world is working from home. this is unacceptable service during a lockdown. As companies who use EE for coverage, this will also affect BT Mobile, plusnet, Asda Mobile and Virgin Mobile users too. @plusnet Hi, Weirdly nothing at all on any of the service status pages for BT, PlusNet, Sky. Just spoken to @plusnethelp by landline (call closed by me at 1035am) @OpenreachHelp this has been ongoing for around a week, Plusnet have no information. Today @Plusnet @plusnethelp is not working again. Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can , @Plusnet business broadband down AGAIN in EH10. I've been signed up to to for over a months and still no internet or phone line. Just need new router to arrive to solve the issues, @sandrahobbs1 I've been signed up to to for over a months and still no internet or phone line. @CarrieVS @HenryDReed @kit2kat Postal dates are within Royal Mail and most couriers service times currently. Down Detector reports were UK-wide and we've seen reports of problems on social media in Eastleigh in Hampshire and in West London, as well as in and around Edinburgh… Thanks alot, @Delveyboy Hi there, @BenMyatt74 Having issues? @Ofcom Can you tell me what i need to do about broadband issues I am having with @Plusnet ? Used a friend phone earlier just to get lied to by you, @ctrlaltrelive It's been over 36hrs and sweet AF. As that hasn't happened, I'm wondering why? Please help! Regards, Just need new router to arrive to solve the issues, @karl_trotsky Im with plusnet...currently day 9 with no broadband connection....customer service not helping. Any ideas? When I renewed my phone and wifi contract recently by phone, I was told I would get a £50 cash back in the post. Spent two days so far trying to get my internet with @TalkTalk switched back on after @Plusnet took over my telephone line and cut off my internet. Not good news at all. @RoseMhairi Avoid this poor provider at all means. Only problem is I am yet to receive my router and was told it would be here before internet changed over to Plusnet. My business plusnet fibre is shockingly bad. @robmcd85 @TalkTalk I was with them for four years and had the same problems. Plusnet Outage in Inveresk, East Lothian, Scotland Last Updated a minute ago: Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Good service from PlusNet? @TheNextWoods @dannyjpalmer @virginmedia To be fair, the Plusnet outage map actually looks similar, but I'm not having any issues. @Plusnet I am struggling with your Internet for past 2 weeks now. @Plusnet is my broadband actually going live today? On phone for 45 mins to advisor who got me to change settings to 5 ghz so i had 2. @GoldbugAgency @UKzs_ @Plusnet @plusnethelp Thanks Craig. Last Updated a minute ago: Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. creds to plusnet for stressing me out with wifi issues this morning!! I’m told there is no fault on the line but last time it took over two weeks for you to fix this issue. Does this affect mobiles as having connectivity issues with phone. "Pse switch-off and disconnect your Plusnet router.. you will receive an email and text [err, no text, impossible]...your broadband service can take till midnight today [29 October 2020] to activate" I've been stuck for 2 weeks withour internet! Connection keeps dropping. Thanks alot, @Delveyboy Hi there, No joy. You are not treating your customers with respect, I'm still awaiting tech support for this... 6 MONTHS failed support so far! Don't go with this company. @CitizensAdvice @TSScot, @oasismark Plusnet have told me the connection issues we’re having are due to a fault in my area (Margate) that Openreach are working on. Please reply as your phone lines haven’t been accessible! @Nanodragon @garvey_miss @plusnethelp I have DM you. @plusnethelp. Thought after 2wks she'd be set up by now though especially as she's studying and no Internet. @plusnethelp @Plusnet no answer? Dickson, 32, had a guilty plea for acting in a racially aggravated manner by shouting, swearing, and making offensive remarks to the schoolboy accepted at Edinburgh Sheriff Court. 2 scared 84 yr olds trying to keep independent. My broadband has went down again about an hour ago because engineers are working in area about a tv issue apparently! Our. @plusnethelp please can you DM me, I'm having a few issues since switching my provider to Plusnet, thanks. I definitely remember the borough bit. Anyone else having issues with @Plusnet today? @newonivek @plusnethelp @JoelTaner @ShieldVoC So I am not the only one having issues with plusnet. @plusnethelp @plusnet @TradeStandards @wrobinson101. @plusnet @plusnethelp I’ve sent a DM but no response. "As a result, some customers in Edinburgh and a small number of other locations in Scotland may be unable to connect to the internet. I'm sorry to hear that you've had problems with using your Plusnet mobile as a hotspot. Send your complaints or troubleshoot here: Whether you want a face like a moviestar, or internet that just works; make sure you get the best bang for your buck. @OpenreachHelp, @kevinob911 @StephenScammell Plusnet - We'll do you proud @plusnethelp I will be reporting Plusnet and BT Openreach to my local media, newspapers and MP. @NOWTV I am currently still having issues with NOW. I've not had broadband or phone from them in that time. @Plusnet is an @Ofcom protected business. @Plusnet Your customer service is atrocious. @Plusnet internet down in Edinburgh, for HOURS what’s going on? East Lothian mum screamed at pack of 50 youths hunting for stolen bike. Anyone know why it is so awful? @djkevy83 @TalkTalk @Plusnet Thanks. They can't provide a basic level of service and have no email contact, the webchat is down and want you to either phone or write them a letter all whilst you're tied to contract - Clever! @AaronHodgson6 BT said a major outage at an exchange in Edinburgh, caused by the weather, was affecting about 100,000 customers’ broadband on BT, EE and Plusnet in the city and surrounding area. 3 users liked/thanked this post: Virgin sort your bloody services out!! What's the cure, apart from shopping for a another provider , @plusnet Hi, You're a bunch of cheats. What a awful company @Plusnet are, two house moves now and both failed to happen, so 2 weeks with no internet while the world is working from home. Tried calling it just says lines are too busy, Could be unrelated but can @TalkTalk @plusnethelp or @OpenreachHelp explain why my phone line& broadband not working?Due to go live with @Plusnet by 18Nov &to keep running with @TalkTalk til then so service (especially as needed for business) not disrupted @Ofcom #customerservice.
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